What We Collect and Why
We collect the information you provide when registering — name, email address, date of birth and contact number — alongside transaction records generated when you deposit or withdraw using Touch 'n Go eWallet, Boost or GrabPay. Device identifiers, IP addresses and session logs are captured automatically
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to keep your account secure and to detect unusual activity. We do not sell your personal data to third parties. Data is retained for as long as your account remains active and for the period required under applicable law in the jurisdiction where access is permitted.
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Where local law governs your eligibility to use this platform, the same law shapes how long we hold your records. You may request a copy of the data we hold on you, ask us to correct inaccuracies, or request deletion by writing to our support team.
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Requests are processed within a reasonable period, subject to any legal retention obligations we must meet. Players in Shah Alam and elsewhere in Malaysia can submit requests through live chat or email — details are in the Support section below.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.